Frequently Asked Questions

PowerHouse Juicing is an Alabama-based wellness company co-founded by Stephanie and Clarence. We create premium cold-pressed juices designed to make healthier living more practical, convenient, and enjoyable.

We focus on freshness, quality ingredients, transparent product information, dependable customer service, practical wellness education, and lasting customer relationships. Our goal is to make everyday wellness easier without sacrificing flavor or quality.

Cold-pressed juice is produced using pressure rather than the high-speed heat generated by some traditional juicers. PowerHouse Juicing uses the cold-press process as part of its commitment to fresh, premium juice made from carefully selected ingredients.

PowerHouse Juicing currently offers 35 juices organized into three collections: Core, Signature, and Seasonal. Seasonal products may be available only during certain times of the year.

Available sizes include 16 ounces, 32 ounces, and one gallon. Some products or sizes may be limited to specific fulfillment methods based on availability, packaging, weight, or safe transport requirements.

Ingredients are listed on product pages and on the physical product label. Always review the current bottle label before consuming a product. If the website and physical label differ, rely on the current physical label and contact us with questions.

PowerHouse Juicing focuses on fresh products made with recognizable ingredients rather than traditional mass-produced beverage formulas. Review each product's current ingredient label for the most accurate information, because recipes and seasonal ingredients may vary.

Natural separation, settling, pulp, or foam can occur in fresh juice and does not necessarily indicate a problem. Keep the bottle properly stored and shake it as directed on the label before drinking.

Fresh fruits and vegetables naturally vary by season and batch, so reasonable differences in color, sweetness, flavor, texture, and appearance may occur. These natural variations are expected as long as the product is properly sealed, stored, and within its use period.

Review the current ingredient list and label carefully and contact us before ordering if you have an allergy, sensitivity, or dietary restriction. Do not assume a product is free from a specific allergen or suitable for a particular diet unless that statement appears on the current packaging. Consult a qualified healthcare professional when appropriate.

Browse the Shop or Collections pages, select a juice and bottle size, and add it to your cart. Checkout is live — pay securely with Square as a guest, no account required, and apply a discount code at checkout if you have one.

Payments are processed securely through Square. Available payment methods, shipping fees, and the final order total are shown before you confirm your purchase. Any applicable discount codes are applied at checkout.

No. Adding an item to the cart does not reserve inventory, guarantee availability, lock in a price, or submit an order. An order is accepted only after PowerHouse Juicing confirms it.

Contact us as soon as possible. We will make reasonable efforts to help, but changes or cancellations are not guaranteed after ingredients have been purchased, production has started, products have been bottled, or the order has entered packing or fulfillment.

Subscription and recurring-order programs are part of PowerHouse Juicing's future growth plan but are not currently available through the website. If subscriptions are launched, all pricing, billing frequency, cancellation options, and additional terms will be disclosed before enrollment.

We currently offer shipping only, to the 48 contiguous United States, for a flat $5 shipping fee shown before you confirm your order. Alaska, Hawaii, U.S. territories, PO boxes, APO/FPO addresses, and international destinations are not available at this time.

Refrigerate or freeze the juice promptly according to the product label and any enclosed instructions. Keep your refrigerator at or below 40°F (4°C) and your freezer at 0°F (-18°C), consistent with general FDA food-storage guidance(opens in new tab).

Follow the use-by date and storage instructions on the physical bottle label. Shelf life can depend on the product, production date, storage temperature, whether it has been frozen, and how it was handled. Do not use a general website estimate in place of the current label.

Follow the freezing and thawing instructions on the product label. Leave appropriate room for expansion when directed, thaw safely under refrigeration, and do not repeatedly freeze and thaw the product.

Do not consume or taste it. Keep the product, label, and packaging refrigerated when safe to do so, take clear photographs, and contact PowerHouse Juicing within 24 hours of pickup or confirmed delivery.

No. Product descriptions, ingredient information, suggested benefits, and wellness content are provided for general educational purposes only. PowerHouse products are not intended to diagnose, treat, cure, or prevent disease and are not substitutes for advice from a qualified healthcare professional.

Consult a qualified healthcare professional before making dietary changes or using a product when you are pregnant, taking medication, managing a medical condition, fasting, or completing a cleanse. Individual needs and experiences vary.

Perishable food and beverages cannot be returned or restocked like nonfood merchandise. Standard returns for changes of mind, accidental flavor choices, or taste preferences are generally not accepted. Verified damaged, incorrect, missing, spoiled, or potentially unsafe products may qualify for assistance under our Returns and Refunds Policy.

Contact PowerHouse Juicing within 24 hours of pickup or confirmed delivery. Include the order number, product and bottle size, a description of the problem, and clear photographs of the product, seal, label, and packaging when relevant.

After reviewing an eligible request, PowerHouse Juicing may offer a replacement, partial refund, full refund, store credit accepted by the customer, or another mutually agreed resolution. The appropriate remedy depends on the circumstances, evidence, product availability, and applicable law.

Email stephanie@powerhouse-juicing.com, call 334-363-6686, or use the Contact page. Do not send payment-card numbers, Social Security numbers, medical records, or other highly sensitive information.